Jewelry Repairs at Regard Jewelry in Austin, Texas

Jewelry Repairs

Regard Jewelry is Austin's premier jeweler for jewelry repairs, restorations and custom designs. With over 20 years of experience, our master jewelers can handle all of your jewelry repair needs. They have extensive knowledge and capabilities for repairing rings, necklaces, bracelets, pearls, diamonds, precious metals and stones.

Jewelry Repair Services Offered

Our experienced jewelers are trained to repair all types of jewelry including:

  • Ring sizing and reshanking
    • We specialize in sizing rings thinner or wider for better fit. Rhodium plating is used when necessary.
  • Diamond and gemstone replacement
    • We replace loose or damaged stones with high-quality stones properly set for security.
  • Clasp replacement and repair
    • Designer clasps can be difficult to replace. We have access to a wide selection.
  • Restringing necklaces and bracelets
    • Knotting between beads prevents loss when a necklace breaks. We offer restringing while you wait.
  • Prong work and tip repair
    • Catching prongs and damaged ring tips can risk losing stones. We expertly repair tips and prongs.
  • Chain repairs
    • From watchbands to gold chains, we expertly repair broken links and clasps.
  • Broken jewelry reconstruction
    • Cracked bands, broken earring posts, bent jewelry — we have the skills for intricate repairs.
  • Pearl restringing
    • Proper knotting is key for safely restringing pearl necklaces. We knot between every pearl if preferred.
  • Custom design
    • In addition to repairs, we also create completely custom jewelry pieces.

We work with gold, platinum, silver and precious stones. No repair is too big or small for our expert jewelers. Our shop includes state-of-the-art equipment to precisely repair your most valuable possessions.

Why Choose Regard Jewelry for Repairs?

We have over 20 years of jewelry repair experience. Here's why you can trust Regard Jewelry with your important jewelry:


  • Located in central Austin on North Lamar Boulevard.
  • Extended weekday and Saturday hours by appointment.

Quality Workmanship

Our master jewelers have undergone extensive training and development specific to jewelry repair. Attention to detail and precision is our standard.

Direct Communication

You are assigned a single customer representative for personalized service. Discuss any repair questions directly with our in-house goldsmith.

Fair, Competitive Pricing

We provide written quotes detailing pricing for parts, labor, and warranty. There are no hidden fees. You can compare our pricing with other Austin jewelers.

What to Expect During the Repair Process

When you come in for a consultation, a jewelry expert will evaluate your piece using loupes and specialized tools. We will provide you with a written quote detailing the work to be done and total cost. There is no obligation. If you wish to proceed, your jewelry stays securely in our shop until the work is complete.

Most basic repairs take 3-5 business days depending on parts required. More complex repairs can take up to 3 weeks. We will always provide you with an estimated timeframe.

A team member will contact you as soon as your jewelry is repaired for pickup. All work is backed by a 6-month warranty on materials and craftsmanship.

Custom Designed Jewelry

In addition to repairs, Regard Jewelry designs custom jewelry pieces. We can reimagine heirlooms or create original designs. Custom services include:

  • Custom engagement and wedding ring designs
    • For one-of-a-kind rings tailored to your unique relationship and style.
  • Using your stones and metals
    • Transform stones or metals from old pieces into a new custom piece.
  • Repurposing heirloom jewelry
    • Give heirloom pieces new life and meaning perfect for passing to the next generation.

Meet with our designers to discuss your inspiration and ideas during a complimentary design consultation. They will help reimagine your special pieces.

Next Steps for Repair or Custom Design

Contact Regard Jewelry to start your repair or custom design. Fill out our online form or call 737-300-2686. An associate will then learn about your vision for the piece and schedule a design appointment. We look forward to turning your jewelry dreams into realities!

Frequently Asked Repair Questions

How long do most repairs take?

Basic repairs usually take 3-5 business days. More complex repairs requiring ordering stones or parts can take up to 3 weeks. We provide time estimates before starting.

Is my jewelry secure while being repaired?

Absolutely. All customer jewelry stays securely in our shop with only repair staff having access. For extra peace-of-mind, insurance appraisals are available.

What specialty materials can you work with?

Our shop can repair most modern specialty materials like tungsten, carbon fiber and ceramic. However, some materials cannot be resized. Our experts will advise if we can properly repair your particular ring or piece.

What payment methods are accepted?

For your convenience, we accept cash, checks, major credit cards and PayPal. A 50% deposit is required in advance on all custom jewelry orders.

Is repair work warranted?

Yes! You get a 6-month warranty covering materials and craftsmanship on all in-house repair work.